Communication plays a big role in a business setting. With this being practiced, employers and employees will have more opportunities to be useful to their business. Do you agree? Being communicative when at work means you’re not just talking about your lives, but actually sharing thoughts and expertise on the task in hand. Sometimes, this can be done through simple conversation. You may be surprised at the knowledge that is both within yourself and in others too. If you don’t know already, continuous learning is one of the key ingredients of business success.

Katrina Pugh “Sharing Hidden Know How: How Managers Solve Thorny Problems with the Knowledge Jam” (Jossey-Bass/Wiley, April 2011)

Stern + Associates